ITC tailor-make luxury holidays to the world’s most iconic destinations. Stratton HR supported ITC in reviewing system requirements, the identification of a fit-for-purpose system, and end-to-end implementation support.
Using a variety of techniques, including interviews, online surveys and focus groups, our team conducted a detailed investigation across 10 sample sites spread across the UK to explore the following areas:
Our investigations and analysis allowed us to deliver the business with:
Based on our recommendations, the business has actioned a suite of recruitment and retention initiatives led by the branch network. These have led to improved retention levels and more successful recruitment.
If you’re interested to hear more about how we can partner with you, get in touch.
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